11 How long will I have to wait? 我要等多久呢？

12 Which would you prefer, a smoking seat or anon-smoking seat?
　　你喜欢哪种，吸烟座还是禁烟座呢？

13 Can I reconfirm by phone?我能电话确认吗？

14 Where can I make a reservation?
　　我到哪里可以预订？

15 Do I need a reservation for the dining car?
　　我需要预订餐车吗？

16 How many more minutes will it take for the trainto arrive?火车还要多少分钟就要到达呢？

17 Is this a daily flight?这是每日航班吗？

18 Excuse me. May I get by?
　　对不起，我可以上车吗？

19 How much does it cost to go there by ship?
　　坐船到那里要花多少钱？

20 Can I cancel this ticket? 我可以取消这票吗？